Operations

Appointment Types

Visual create / edit / preview surface for appointment-type defaults.

Calendar settings·Appointment types

6 types

NameKeyDurationLocationPublicStatus
Fact Finderfact_finder45 minPhonePublicactive·
Recommendation Reviewrecommendation_review60 minZoomInternalactive·
Policy Deliverypolicy_delivery45 minOfficeInternalactive·
Annual Reviewannual_review45 minZoomInternalactive·
Event Follow-Upevent_follow_up20 minPhonePublicactive·
Internal Meetinginternal_meeting30 minOfficeInternalactive·

Booking preview

Fact Finder

Discovery conversation with a new prospect.

Duration
45 min
Location
Phone
Buffer
0 before · 0 after
Required roles
Lead Agent
Public booking
Yes
Requires client
Yes

When selected in /calendar/new

Auto-fills the title (“Fact Finder”), sets the duration to 45 minutes, defaults location to Phone, and pre-adds Lead Agent.