Operations
Every commitment the firm has made — to clients, to compliance, to itself.
Send fact finder to Carter household
highEmailEmail link to digital fact finder; include budget worksheet.
Overdue by 9d·Earnest A. Pinder III·Marcus Carter
Confirm SMS consent — Diane Hollis
highComplianceA2P 10DLC requires explicit opt-in before any SMS automation.
Overdue by 10d·Donna Reynolds·Diane Hollis
Review prior-year Vega policy for renewal cross-sell
normalReviewCheck ancillary attach rate; propose dental + vision.
Due in 3d·Earnest A. Pinder III·Patricia Vega
Follow up: Robert Nguyen booth interaction
lowFollow-upRe-engage if seen at next FL Blue event; collect lead card before contact.
No due date·Donna Reynolds·Robert Nguyen