Operations

Twilio

SMS / voice configuration, A2P 10DLC, webhooks.

Twilio Account

Phone Number
+18138962691
A2P 10DLC
pending
SMS Runtime
disabled
Voice Runtime
enabled

Webhook Endpoints (paths)

SMS Inbound
/api/twilio/sms/inbound
SMS Status
/api/twilio/sms/status
Voice Inbound
/api/twilio/voice/inbound
Voice Status
/api/twilio/voice/status

These routes return safe placeholders in Phase 8A. Real signature validation and message handling land in Phase 8b.

Twilio · Required for go-live

Twilio A2P 10DLC registration approved

In Progress

Production outbound SMS is blocked until carrier approval is received.

Twilio · Required for go-live

TWILIO_SMS_ENABLED remains false until A2P approval

Completed

Environment flag confirmed false. Code path checks this before any Twilio create-message call.

Twilio · Required for go-live

Twilio inbound + status webhooks configured

Not Started

After deployment, set webhook URLs for SMS inbound, SMS status, voice inbound, voice status.

Twilio · Required for go-live

Voice forwarding finalized to EA Pinder office number

Blocked

Currently forwards to a temporary test number. Must be replaced with EA Pinder office/business number before go-live.